FAQ

What are your hours?

Touchless Automatics are open 24/7
Self-Serves are also open 24/7 except for our Rupee location.
Rupee location Self-Serve is open from 7 a.m. – 9 p.m.

Attendants are on site to help you*
Knik: Hours vary for our Knik location
Herning 9am-6pm
Financial 9am-6pm
Rupee 7am-9pm

*Inclement weather, holidays, and other factors may affect staffed hours; however, we always answer our emergency line at 907-232-3038

What is your number?

Please call 907-357-3400 if you need assistance.
Please call 907-232-3038 for emergency assistance.

Location numbers:
Knik: 907-357-2220
Herning: 907-357-3400
Financial: 907-357-5800
Rupee: 907-357-1700
Office: 907-357-3400

How much is the self-serve?

Knik, Herning and Financial locations are $2 for 2.5 minutes
Rupee location is $5 for first 15 minutes and then $1/minute. $55 max charge. Lost Ticket charge is $55.00

How much is the Dog Wash?

The dog wash to start is $10 for the first 10 minutes and then a dollar a minute after that.
Make sure you hit the stop button when you are finished when using a credit card.

How much is the Automatic Wash?

Mudbuster $16
Works $14
Superior $12
Basic $10

How tall are your bays?

Tall self-serves are 11 1/2 feet
Short self-serves are 9 1/2 feet tall
Rupee indoor self-serve is 11 1/2 feet tall
All of our automatics have a 7-foot clearance.

How long are your bays?

Auto bays are 24 feet long
Rupee Self-Serve is 24 feet long and is unable to accommodate trailers
Self-Serves at Knik, Herning, and Financial can handle longer vehicles and trailers

Do you have vacuums?

YES!
We also have carpet shampooers!
All locations have them!
Our Rupee Location has them inside the heated self-serve.

What are the different colors on the vacuum islands?

Blue/Teal: Vacuum and Carpet Shampoo
Red: Vacuum

I am not satisfied with my wash, what can I do?

If you are not satisfied with your wash, please let us know!
During business hours, either come into the office or call our number (attendants are on site during business hours)
If not during business hours, please call and leave us a message.
You can also stop by the next day to speak with an attendant.
Please keep receipt or know the time you went through the wash.
907-357-3400